Frequently Asked Questions
Everything you need to know about shopping with mywayup.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email with a direct link to the tracking portal. You can also log into your mywayup account to view your order history and status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products sustainably sourced?
Quality and ethics are at our core. We partner with certified suppliers to ensure that our products meet high standards for environmental sustainability and fair labor practices.